🚚 Shipping & Returns
TaruJewel.com
We want your shopping experience with TaruJewel to be smooth, fast, and worry-free. Here's everything you need to know about our shipping and return policies:
🚚 Shipping Policy
📦 Processing Time:
Orders are usually processed and dispatched within 1–2 business days.
📍 Delivery Time:
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Metro Cities: 3–5 business days
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Rest of India: 5–7 business days
(Delivery timelines may vary during holidays or festivals.)
💰 Shipping Charges:
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Free shipping on orders above ₹499
📦 Order Tracking:
Once your order is shipped, you will receive a tracking link via SMS or email.
🔁 Returns & Exchange Policy
We hope you love your TaruJewel pieces! But if something isn’t quite right, we’re here to help.
Return Window:
We accept returns/exchanges within 7 days of delivery for damaged or incorrect items only.
📝 Return Conditions:
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Product must be unused and in original packaging
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Return request must include photo/video proof of damage or wrong item
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No returns accepted for size or color dissatisfaction unless there is a defect
📩 How to Initiate a Return?
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Email us at support@tarujewel.com within 7 days of delivery
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Include your order ID and reason for return with photo/video proof
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Our team will guide you through the process
❗Important Note
TaruJewel reserves the right to reject returns that do not meet our policy.
For any questions, feel free to reach out — we’re always happy to assist you!
📧 thetarujewel@gmail.com